Walmart Auto Care Center

Jose Navarro 5 months ago

Pretty good store for my experiences, but, today is April 30. Look at the date on the candy bar I just purchased.

Mark Majoras 6 months ago

Terrible service, scheduled an appointment on the app for an oil change days in advance, showed up and they told me they couldn’t the oil change because they didn’t have a filter for my car. No heads up ahead of time and no apology for wasting my time.

Sara Dancy 8 months ago

If I could give zero stars I would. About a month ago I had a new battery installed in my 2020 explorer, at this location. Soon after installation, a warning would intermittently come up on my dash. 'Charge system service now', and a red image of a battery. I thought oh great my alternator or serpentine belt is next. Im gonna ride it out because I cant afford that. This morning my truck completely freaked out and was like, dont you dare try to drive me anywhere. I swear I will leave you stranded on the side of the road waiting on a tow truck freezing cold. Called off work. Called the kids off school. Called a tow truck, had it towed to AutoNation in Amherst, which by the way has been the most amazing dealership hands down.. Paid a $99 diagnostic fee (plus fees and tax) for the warning on the dash... come to find out, walmart never connected the bolts to the new battery. The battery and alternator weren't even connected at all at this point. $130 spent because of what? Laziness? Weakness? Not paying attention? Ill never go to Lorain Walmart for ANY car service ever again.

Gage Elliott 10 months ago

If you need car service done save your time and go anywhere else in northeast Ohio, I can assure you they'll be better. Went in for a tire change on my front passenger side tire, and an oil change, paid and left. By the time I got home my passenger side back tire had went flat and popped in 5 different places on the back side of the inner tube, and there was a massive grease mark on the side of the tire that hadn't been there before. Took it back up the next day to explain what happened and they said it couldn't have possibly been them, and that someone must've gotten under my car at night and stabbed the inside of my tire 5 times evenly (seriously their argument) so I would have to pay for a whole new tire. I decided to just do it because I did have warranty and they said since I had over 90 percent tread still id probably not have to pay much out of pocket. They schedule me for five days out and I come in on a Friday before I have to work, and they said my tire change will take about 1hr to 2hrs give our take and that I have to pay half price. I was pretty upset by this but I still decided to wait anyways because I need a car for work and school and it is the end of my semester,

Nancy Waugh 5 years ago

Walmart stripped a stud on my car's front driver's side wheel. The store lacks the equipment and knowledge to fix their error so they cannot complete even the first tire rotation following purchase of the tires. Walmart shouldn't be selling or servicing tires. My cars will never be worked on in any Walmart anywhere ever again. I wasted an hour walking around the store during which they never called me to tell me they couldn't complete the tire rotation. Unprofessional, inept, rip off.